The Minister of Health, Welfare and Labor Approval (13-06-yu-007)
Lions Mansion 213, 1-29-6 Aobadai, Meguro-Ward, Tokyo 153-0042
TEL 03-3792-3641 FAX 03-3792-2622
Study
for Trainees

Study for Trainees

 

Table of Contents

Mental Attitude

Appearance (Part 1)

Appearance (Part 2)

Appearance (Part 3)

Appearance (Part 4)

Greetings / Reply

Notes before working

A bow and how to walk

Party service

Formal dinner

Cocktail Buffet party

Taking-a-Seat Buffet party

Seminar, Show, etc.

 

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Greetings/Reply

Let's consider the importance of the reply of "Yes" well. When you give an answer to guests, please always keep the replay of "Yes" in mind also in standby.

In the hall, you have the staffs who issue directions variously. Please reply to directions of these people in the reply of "Yes" immediately. It is the wonderful word that vigor also comes out to the hall, and it replies immediately and can respond also to a guest in this reply.

If this reply does not exist, though regrettable, work does not progress smoothly and does not become training of the reply to a guest, either. The person in the backroom who can do a reply clearly gives a guest a favorable impression also in the hall.